Front Office BPO Services Market 2019

Business Process Outsourcing (BPO) enables industries in outsourcing their responsibilities or operations of a process to third-party service providers. The front office BPO services are services related to customer interactions such as inbound or outbound sales, help desks, customer service centres, and telemarketing. The front office BPO services also include document management services such as accounting and finance. 

On the basis of service, revenues from front office BPO services for document management are expected to witness a healthy increase, to account for over one-third share of the market throughout the forecast period. 

In 2018, the global Front Office BPO Services market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Front Office BPO Services status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Front Office BPO Services development in United States, Europe and China.

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The key players covered in this study 
Xerox 
HP 
Convergys 
Sitel 
IBM 
Williams Lea 
Ricoh 
Atento 
Alliance Data Systems 
TeleTech

Market segment by Type, the product can be split into 
Customer Management Service 
Document Management Service

Market segment by Application, split into 
BFSI 
Manufacturing 
Healthcare & Pharmaceuticals 
Retail & Consumer Goods 
IT & Telecommunication 
Aerospace & Defense 
Others

Market segment by Regions/Countries, this report covers 
United States 
Europe 
China 
Japan 
Southeast Asia 
India 
Central & South America

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Table of Contents –Analysis of Key Points

1 Report Overview 

2 Global Growth Trends 

3 Market Share by Key Players 

4 Breakdown Data by Type and Application 

5 United States 

6 Europe 

7 China 

8 Japan 

9 Southeast Asia 

10 India 

11 Central & South America 

12 International Players Profiles 

13 Market Forecast 2019-2025 

14 Analyst’s Viewpoints/Conclusions

15 Appendix 

List of Tables and Figures

Continued…..

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